GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.

2. Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchased.

3. Shipping charges, which are the cost of product shipment, will be paid by the buyers.

4. Each purchased product is delivered to the person and/or organisation at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, the Buyers may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any.

6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. Within 14 days, the total price must be returned to the Buyer.

IF THE PURCHASED PRODUCT IS NOT PAID FOR:

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORISED USE OF A CREDIT CARD:

8. After the product is delivered, if it is determined that the credit card used by the buyer is used illegally by unauthorised persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer is obliged to return the product subject to the contract to the SELLER within 3 days at the expense of the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNFORESEEN REASONS:

9. If force majeure occurs which the Seller cannot foresee and the product cannot be delivered in due time, the situation shall be notified to the Buyer. The Buyer may request cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order, in case the payment has been made in cash, this fee will be paid in cash within 14 days from the cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but the bank is likely to transfer it to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO CHECK THE PRODUCT:

10. The buyer shall inspect the goods/service subject to the contract before receiving it; dents, broken, torn packaging, etc. damaged and defective goods/services shall not be taken from the cargo company. The taken goods/services shall be deemed to be undamaged and intact. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/service should not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

11. The BUYER may use the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the purchased product to them or the person/organisation at the address indicated by them, without any legal and criminal liability and any justification, provided that they notify the SELLER via the contact information below.

12. CONTACT INFORMATION OF THE SELLER FOR NOTIFICATION OF THE WITHDRAWAL:
COMPANY
Company Name:
Address:
Email:  info@baykarmagaza.com
Phone: 0 (0) 212 867 09 00

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the buyer purchases a service, this 14-day period starts from the date the contract is signed. Before the expiry of the right of withdrawal, the right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer.

14. The costs arising from the use of the right of withdrawal belong to the SELLER.

15. In order to exercise the right of withdrawal, written notification must be made to the SELLER by registered mail, fax or other e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal cannot be exercised" regulated in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of the institutions will not be finalised if the RETURN INVOICE is not issued).

17. The products to be returned must be delivered complete and undamaged together with the Return form, the box, packaging, and standard accessories, if any.

RETURN TERMS:

18. The SELLER is obliged to return the total price and the documents that put the BUYER under debt, to the BUYER within a period of 10 days at the latest from the receipt of the withdrawal notification and to take back the goods within 20 days.

19. If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault. However, the BUYER is not responsible for the changes and deterioration caused by the proper use of the goods or the product within the right of withdrawal.

20. If the campaign limit amount issued by the SELLER falls below the amount due to the use of the right of withdrawal, the discount amount used within the scope of the campaign shall be cancelled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

21. Underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, which are prepared in line with the BUYER's request or clearly personal needs and are not suitable for return, the BUYER's Products that are not suitable for return in terms of health and hygiene if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, As per the Regulation, it is not possible to return the services performed immediately or the intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the package has been opened by the BUYER. In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, in accordance with the Regulation.

22. To return cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVD, VCD, CDs and cassettes and stationery consumables (toner, cartridges, tape, etc.), they should have unopened untested packages which can be returned. They must be intact and unused.

DEFAULT AND LEGAL CONSEQUENCES

23. The BUYER accepts, declares and undertakes that if he/she defaults if he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies, may request the costs and attorney's fee from the BUYER, and in any case, if the BUYER defaults due to the BUYER's debt, the BUYER agrees to pay the loss and damage incurred by the SELLER due to the delayed performance of the debt.

PAYMENT AND DELIVERY

24. You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our bank accounts (TL) ............, ..........

25. With your credit cards through our website, you can benefit from online single payment or online instalment opportunities for all kinds of credit cards. For online payments, the amount will be debited from your credit card at the end of your order.